Hi, I’m Summer founder of The Dearest Grey! Everyones story starts some where and I’m here to tell you mine all started in hopes to bring a modern twist to baby products. Here at The Dearest Grey we take safety very seriously. We have all of our products put through a serious of testing done by a government approved facility (CPSC). Our colors are hand chosen to provide a unique style. Our products are also super functional and perfect for on the go. We also pride ourselves on our customer service. Check us out on Instagram! @thedearestgrey
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The pacis are the best we have ever bought! My baby loves them! The natural is perfect for breastfeeding babies.
So with every child I struggled to find a pacifier that helps them soothe and bring comfort. With my third baby, now, my struggle was the highest until I stumbled upon this mod pacifier! Now the design of it brings comfort to the exterior of the mouth and cheeks unlike the 5 other brands I have tried. The nipple design is small and easy to grip, it’s also easy to clean, and truly is lightweight! I wish I had this pacifier 6 years ago with my first baby, especially during the 4 months of colic we had!
Literally would give these all the stars in the sky! It is so lightweight yet durable.
These pacifiers are amazing. My 6m old son took to these pacifiers immediately and we absolutely love them. And I don’t have to worry about them getting ruined because they’re not rubber.
Just wasn’t what our baby wanted. Nipple is small..
Really love this paci and it was exactly the design I was hoping for. My baby took it easily.
These are the only paci my breastfed baby will take! They aren’t super long so don't cause gagging. He also likes to chew on them!
Expensive but the only ones my baby will take! Good quality, nice color
These are the best pacifiers. They are well-made, cute and light so babies can keep them in their mouths. The design of the nipple is perfect.
Love them get my son right to sleep